Signing up for an Annual Maintenance Contract (AMC) with Mqoola Services is a simple, transparent and fully guided process designed to make property maintenance easier for every homeowner and business owner in Dubai. The company’s approach ensures that every client receives a plan perfectly suited to their needs; from small apartments and villas to large commercial spaces.
Mqoola’s AMC enrollment process has been carefully structured to ensure clarity, comfort and confidence at every step. Here’s how you can get started.
1. Initial Consultation and Inquiry
The process begins with a simple inquiry. You can contact Mqoola Services through their website, phone or WhatsApp to discuss your property type and maintenance needs. During this initial conversation, the support team gathers details about your property size, systems (like AC, plumbing and electrical) and any specific issues or service preferences.
Mqoola’s goal at this stage is to understand your expectations, service priorities and preferred visit frequency. You can request a free consultation to help determine which AMC plan would be most beneficial for your property.
2. Property Inspection and Assessment
Once your inquiry is received, Mqoola schedules a property inspection. This on-site assessment allows the technical team to evaluate the current condition of your home or office systems; including air conditioning, plumbing, electrical wiring and any other service areas you require.
During this visit, technicians identify areas that need attention, estimate workload and note any potential risks that should be addressed under the AMC plan. This inspection ensures your contract covers everything essential for maintaining consistent performance and safety.
3. Customized AMC Proposal
After the inspection, Mqoola’s experts prepare a personalized AMC proposal based on your property’s specific requirements. The proposal includes:
- A detailed list of included services
- Frequency of scheduled maintenance visits
- Scope of preventive checks and emergency coverage
- Clear pricing breakdown (with AED listed after values, e.g., 1200 AED per year)
- Optional add-on services like pest control, painting or pool care
This transparency ensures there are no hidden charges or surprises later. You have full control over your AMC features and can request adjustments before finalizing the agreement.
4. Plan Discussion and Finalization
Mqoola’s representative reviews the AMC proposal with you. Either in person or virtually; to ensure every detail matches your expectations. This includes discussing contract duration, service frequency, payment schedules and response times for emergency repairs.
Once you are satisfied, both parties proceed with signing the Annual Maintenance Contract. Mqoola then officially schedules your first maintenance visit according to your preferred timing.
5. Easy Payment Options
Mqoola Services offers flexible payment methods to make the process convenient for every client. You can pay online, through bank transfer or via cheque. Annual or biannual payment options are available, depending on your selected AMC package.
After payment confirmation, you receive an official receipt and contract copy, ensuring complete transparency and record-keeping for future reference.
6. Scheduling and Service Activation
Once your AMC is active, Mqoola assigns a dedicated maintenance team to your property. You’ll receive regular updates and reminders before every scheduled visit. The technicians arrive on time, perform preventive inspections and complete all tasks listed in your plan.
Clients also receive digital service reports after each visit, summarizing completed work, identified issues and future recommendations. This helps you track the value and consistency of your AMC performance throughout the year.
7. Continuous Support and AMC Renewal
Throughout the year, Mqoola’s support team remains available for queries, emergency requests or additional service needs. Before your contract ends, you’ll receive a renewal reminder with an updated proposal based on your previous year’s maintenance experience.
You can easily renew your AMC online or in person, ensuring uninterrupted property care year after year.
Getting started with an Annual Maintenance Contract (AMC) through Mqoola Services is a straightforward process that ensures reliability, affordability and complete peace of mind. From the initial consultation to ongoing maintenance, every step is handled with professionalism and transparency.
Mqoola’s expert team ensures that every system in your home or business stays in perfect condition all year round, without the stress of managing multiple service providers. With clear pricing, flexible plans and dependable technicians, Mqoola makes property maintenance simple, efficient and worry-free.