FAQs

Mqoola employs a multi-skilled team of trained technicians, including painters, carpenters, electricians, plumbers, masons, cleaners, HVAC specialists, and pool technicians. This allows them to deliver a variety of services under one roof while maintaining high standards of quality and professionalism.

Through AMCs, customers can opt for ongoing, scheduled maintenance plans—ideal for air conditioning systems, cleaning routines, pool care, handyman tasks, and more. These contracts include regular inspections, preventive maintenance, priority support, and preferred scheduling to ensure peace of mind and longevity for property systems.

Simply visit the website and complete the contact form, selecting the service you need. A representative will reach out to discuss your requirements, provide an estimate, and schedule a site visit.

Mqoola Services operates in Dubai, with an office located at Office # 210, Al-Asmawi Building, Sheikh Zayed Road.

Yes. The team uses eco-friendly, non-toxic products and proven cleaning methods for general, deep, move-in/move-out, kitchen, bathroom, and glass/window cleaning.

Absolutely. Mqoola emphasizes clean, tidy workspaces and punctuality for every job, ensuring minimal disruption and respect for your property.

Yes. They provide professional installation of smart home systems, including structured cabling, intercom setups, access control, audio/video systems, CCTV (installation only), lighting controls, doorbells, and more—tailored for seamless integration and applied on both residential and commercial properties.

Mqoola handles full swimming pool maintenance—weekly cleaning, chemical balancing, filtration checks, debris removal, tile cleaning, stain removal, leak detection, minor repairs, and seasonal prep or closing services. These can be scheduled standalone or included in AMCs.

They handle a variety of small-scale, yet crucial tasks—everything from repairing drawers, doors, handles, and locks, to furniture assembly, curtain/blind installation, minor plumbing or electrical fixes, and wall mounting for TVs, mirrors, or artwork. All services are efficient, clean, and fairly priced.

An AMC ensures preventive maintenance and timely repairs, protecting your property's value and longevity. It offers predictable costs and minimizes the risk of expensive, unexpected major breakdowns. Ultimately, it provides peace of mind and convenience by having experts manage your property's upkeep.

Mqoola AMC Services includes routine inspections and maintenance across essential property systems like electrical, plumbing, and AC (HVAC). Services can also cover carpentry, cleaning, handyman work, and pest control. The contract guarantees priority support and faster response times for all covered issues.

Mqoola Services creates flexible and tailored plans based on the specific type of property (residential or commercial) and your budget. You can select the precise combination of services needed. From basic AC and plumbing to comprehensive coverage to perfectly suit your requirements. They offer various schedules (monthly, quarterly, or yearly) to align with the property's use and needs.

Key benefits include preventive maintenance to avoid major issues and cost-effectiveness through predictable annual budgeting. You receive priority support from professional, skilled technicians, offering a seamless, one-contract solution for total property care.

You can sign up by contacting Mqoola Services to discuss your property maintenance needs. They will provide a free consultation and estimate based on your requirements. The final step involves selecting a customized AMC package and signing the service agreement.

A wide range of services is available, including emergency repairs (like fault finding and short circuit resolution), general maintenance (socket/switch replacement, light fitting), and major installation work. This includes new wiring, complete rewiring, electrical panel upgrades, surge protection installation, and smart home electrical system integration. Services cover both residential and commercial properties, often with all day emergency availability. View a full list of residential and commercial electrical solutions offered.

Look for warning signs like frequently tripping circuit breakers, flickering/dimming lights, warm or discolored outlets/switches, or a persistent burning smell. If your property is over 15-20 years old and has original wiring, or if you're installing major new appliances, a comprehensive inspection by a licensed electrician is necessary. Regular electrical check-ups identify hidden issues like loose connections or outdated components before they become serious hazards. Find a detailed checklist of signs indicating required electrical work.

Yes, electrical services in Dubai are primarily licensed and regulated by the Dubai Electricity and Water Authority (DEWA), along with oversight from the Dubai Municipality and Dubai Civil Defence for safety compliance. Only DEWA-approved contractors are permitted to undertake major electrical work, such as new installations or full rewiring, ensuring adherence to strict local codes. Always request to see the service provider's valid DEWA contractor certification before work commences. Explore the regulatory framework governing electrical contractors in Dubai.

Homeowners should insist that the service uses DEWA-approved materials (like wires and circuit breakers) and only employs licensed and certified electricians. Ensure all work, particularly in wet areas like kitchens and bathrooms, includes proper grounding and functional safety devices like RCDs (Residual Current Devices). Regular professional safety inspections, typically every 2-3 years, are highly recommended to prevent fire hazards. Discover more crucial safety protocols for Dubai electrical work.

Look for a company that is explicitly a DEWA (Dubai Electricity and Water Authority) approved contractor, ensuring compliance with local regulations and safety standards. Check for customer reviews, clear licensing, and the provision of written guarantees or warranties on their work. Opt for contractors who offer transparent, fixed pricing and have certified, experienced electricians on their team. Learn how to verify DEWA approval and check essential contractor credentials.

Installation must be carried out by a SIRA-licensed company using SIRA-approved equipment that meets specific technical standards. CCTV camera placement and coverage plans require official SIRA approval to ensure privacy is respected and maximum coverage is achieved. Mandatory requirements include secure data storage with a minimum recording period and clearly displayed signs indicating surveillance.

The cost varies based on the number of cameras, system complexity, and equipment brand chosen; a basic 3-4 camera system can start from AED 1,500 to 3,000. Prices typically cover the cameras, wiring, DVR/NVR setup, labor, and basic configuration but can increase significantly for larger, more complex installations.

Yes, SIRA approval is generally mandatory for all CCTV installations in Dubai, including for private residences, and you must use a SIRA-approved security consultant and installer. The licensed company will manage the application and inspection process to ensure full compliance with all regulations, especially those concerning privacy.

Top brands widely used and recommended for their reliability and SIRA-compliance are Hikvision and Dahua Technology, which offer a range of feature-rich systems. Look for models with 4K resolution, Wide Dynamic Range (WDR), and robust weatherproofing (IP66 or higher) to suit the local climate. For more info.

Professional maintenance is recommended at least once a year to ensure optimal system performance, reliability, and continued compliance with local regulations. Quarterly preventative maintenance is advisable for tasks like lens cleaning and checking connections, especially due to Dubai's dust and heat. You should also perform your own basic checks monthly to confirm all cameras are recording clearly and properly.

Services range from Residential (leak detection, water heater repair, drain cleaning) to Commercial (large-scale pipeline installation, grease trap cleaning). They also include Emergency repairs (all day response for bursts/clogs), Water Tank/Pump services, and specialized Solar/Smart plumbing installations.

Regular maintenance prevents costly repairs and major water damage by catching small leaks and issues early. It maintains water quality and hygiene by preventing contamination, and increases the lifespan and efficiency of the entire plumbing system.

Costs vary based on the service type (simple fix vs. installation), the labor time/expertise needed, and the materials used. While cheap services are risky, a professional company like Mqoola offers transparent, upfront pricing with guaranteed, compliant workmanship.

Homeowners must comply with DEWA and Dubai Municipality regulations, ensuring the use of approved pipe materials and mandatory backflow prevention systems. Strict adherence to safety standards is crucial to prevent water contamination, property damage, and legal fines. For details on plumbing.

Residential properties should undergo a full plumbing inspection annually, with water heaters and drainage systems checked every 6 to 8 months. Commercial properties require more frequent, comprehensive inspections every 3–6 months to maintain efficiency and compliance due to higher usage.