Effective Date: 05 August 2025
At Mqoola Services, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us.
By accessing our site or using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Address (if provided for service requests)
- Any other information you voluntarily submit through our contact forms or communications
b. Usage Data
- IP address
- Browser type
- Device information
- Pages visited and time spent on the website
- Referral sources
2. How We Use Your Information
We use your personal and usage information to:
- Respond to your inquiries or service requests
- Schedule appointments and provide services
- Improve our website and service offerings
- Send important updates or promotional messages (with your consent)
- Comply with legal obligations and prevent fraudulent activity
3. Sharing Your Information
Mqoola Services does not sell or rent your personal data to third parties. We may share your information with:
- Trusted third-party vendors who help us operate our website or deliver services (under confidentiality agreements)
- Legal authorities, when required by law or in response to valid legal requests
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze visitor behavior and traffic
- Store user preferences
You can adjust your browser settings to refuse cookies, though some features of the site may not function properly as a result.
5. Data Security
We implement reasonable technical and organizational safeguards to protect your information. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Access or update your personal information
- Request deletion of your data
- Opt-out of promotional emails (via unsubscribe links or by contacting us directly)
To exercise any of these rights, please contact us using the details below.
7. Links to Other Websites
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Mqoola Services
📍 Office # 210, Al-Asmawi Building, Sheikh Zayed Road, Dubai
📧 info@mqoolaservices.com
📞 +971 52 633 1695